This section contains all text materials used within the bot and the system. Initial test texts with explanations are provided as a starting point, after which the administrator can modify the content to meet specific business needs.

The Product Groups module includes product categories such as pastries, bread, and others. These categories are displayed to users in the bot for easy navigation and product selection.

Within the Products module, the administrator can manage the product list. For each item, you can specify the name, price, description, nutritional value (calories, proteins, fats, carbohydrates), ingredients, and images. Data from this module is used directly in the Telegram bot.

The Orders section displays all placed orders, including information such as order date, delivery date, delivery type, customer contact details, as well as the list of products and their quantities.

The system allows for setting different service prices depending on the client, the specific service, and the employee.

The catalog is organized by categories, which simplifies the product search. Users can browse the list of available products, navigate between categories, and open individual items for a detailed view. For each product, an image, name, and price are displayed, allowing for a decision to be made without additional inquiries.

On the individual product page, the user can view expanded information, including the product's composition. Actions are also available to return to the product list or proceed to purchase. Before adding an item to the cart, the bot clarifies the quantity, which ensures the correct formation of the order.

On the individual product page, the user can view expanded information, including the product's composition. Actions are also available to return to the product list or proceed to purchase. Before adding an item to the cart, the bot clarifies the quantity, which ensures the correct formation of the order.

During the checkout process, the bot offers a choice of delivery methods. Options include pickup, city or suburban delivery, and shipping via Nova Poshta. For each method, delivery terms, minimum order amount, and payment information are displayed, allowing the user to make an immediate decision without involving a manager.

Throughout the entire process, the user can return to the main menu, change selected items, or continue browsing the catalog. All actions are performed via buttons, which reduces the number of errors and makes interaction with the bot intuitive.

The bot's logic is structured so that the user moves sequentially from category selection to products, viewing details, and confirming the order. All user actions are recorded and transmitted to the administrative panel.