E-Commerce Chatbots: How to Stop Losing Customers and Sell on Autopilot
In e-commerce, the winner is the one who responds first. Shoppers are picky and don't want to download bulky store apps—it's much easier for them to drop a message in a messenger where they already spend all day anyway. That is exactly why e-commerce chatbots have become a real way to survive in the face of brutal competition.