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What is OMS

OMS – is a real assistant when it comes to sales management. Modern clients are quite demanding in terms of speed on order processing. It is OMS that can bring order to the chaotic flow of purchases and simplify the life of the sales department.

Definition of OMS concept

Manual order management, widespread Excel spreadsheets, invoice accounting – all these methods are about the use of human resources. Of course, the development of websites with integrated controls simplifies the task somewhat, but it does not solve it completely.

OMS: what is it and how can it help in such situations? In fact, it is a powerful, complex solution. The Order Management System is a unified system for managing goods and orders, and also includes tools for analytics and optimization of trading processes. Specialized software tracks the sales cycle from the initial to the final stage and automates most of the work that used to require staff.

Benefits of OMS for the trading business

Without effective automation, managing a large flow of orders is bound to come to a dead end. Processes will become too overloaded, and human resources simply cannot cope with a large number of client requests.

An OMS system will help to avoid this situation. The advantages of its integration are ones:

  1. The most complete automation of routine processes. Filling the warehouse, working with balances, filling out applications, organizing delivery – all these and other points in the sales chain can be managed by OMS.
  2. Significant reduction of typical mistakes associated with staff employment or basic fatigue. Manual, routine management takes a lot of time. OMS is an effective solution to this problem.
  3. Information security. OMS can be configured in such a way that particularly valuable data (contacts of suppliers, customers) are not available to a wide range of users.
  4. Online reporting. Right through the system, the owner has the opportunity to analyze business performance through informative analytics.
  5. No risk of shortage of items in the warehouse. OMS more accurately predicts stocks of goods, seasonal fluctuations in demand, and other parameters.

OMS perfectly establishes a communication channel between the business and the client, like CRM for a retailer. With alert functions, your client will know exactly where the goods are. Such an attitude of your company to the audience of clients is expected to lead to an increase in loyalty and client experience.

Example of OMS systems

Typical variants of automation systems:

  • Upservice – software for small and medium-sized businesses;
  • Fusion POS – solutions for single and chain restaurants and bakeries;
  • Quick Resto: another example of an OMS for restaurants and cafes;
  • WinEX: a complex of automation of dispatching control;
  • Oracle NetSuite and others.

The described examples belong to ready-made out of the box versions with a fixed set of options and tools.

Development and implementation of an OMS system by Skylex

Skylex offers its clients a different approach to automated sales management – a personal OMS. This system is perfectly developed for a specific business. The software takes into account all the peculiarities of the sales cycle from order processing to the company’s orders, which means that the client receives more flexible optimization.

Advantages of individual OMS:

  • complete freedom in choosing tools and software functionality;
  • no constant subscription fees;
  • a customer – is one owner;
  • exact matching of the customer’s needs and business.

Personal management systems provide more opportunities for company optimization. This is an ideal option for long-term use.

The cost of OMS implementation

The cost of developing a system is determined individually and depends on the complexity of the project, the availability of special functions, and the features of a particular software. Leave a request on the website, and our managers will contact you to clarify the details.

In addition, we provide services for the creation of special web services. You will definitely like the price of developing an online store and other resources, because we are always customer-oriented.

Conclusions

OMS – is a proven tool for companies that process and sell goods for various purposes. Put your business in order and your clients will appreciate your approach with their loyalty!

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