Overview of popular chatbot development platforms and technology selection criteria
When a company decides to optimize messaging, it faces a difficult question: which platform to choose to launch its chatbot assistant?
Blog
Read the article
E-Commerce Chatbots: How to Stop Losing Customers and Sell on Autopilot
In e-commerce, the winner is the one who responds first. Shoppers are picky and don't want to download bulky store apps—it's much easier for them to drop a message in a messenger where they already spend all day anyway. That is exactly why e-commerce chatbots have become a real way to survive in the face of brutal competition.
Read the article
Jarvis: How an AI Assistant in Slack Turns Chat Chaos into Ready Tasks in Trello
Every team shares the exact same problem. Information constantly scatters all over the place. Someone writes something in a public channel, someone else replies in DMs, and critical decisions get completely buried in the daily flood of Slack messages. Finding those loose ends later is nearly impossible. That is exactly why we at Skylex built Jarvis, a kind of invisible assistant powered by artificial intelligence.
Read the article
AI in Messengers: How AI Bots Differ from Standard Linear Scenarios
We’ve all been there: you enter a bot to solve an issue, only to be forced into clicking endless buttons. One step left or right, and the bot says, "I don't understand you." Linear scenarios work fine for simple tasks like checking an order status, but they are completely helpless when a customer needs an explanation or advice.
Read the article
Audience Segmentation Chatbot: Qualifying Leads Before the Sales Call
The biggest problem for any sales department is handling "cold" or irrelevant leads. A manager spends 15-20 minutes on basic questions like "What is your budget?", "What are your deadlines?", or "What exactly are you looking for?". Often, it turns out the client is just "window shopping" or needs a different service entirely.
Read the article
Gamification and Giveaways in Messengers: How to Attract Thousands of Leads Using a Chatbot
Today's customers have become overly selective. A direct "buy from us" proposal is often ignored because the surrounding information noise is overwhelming. At Skylex, we’ve noticed that the highest conversion rates now come from emotions, not just discounts.
Read the article
How to Write Content for Your Homepage Correctly
You have only 5 seconds to explain to a visitor where they are and why you are useful. If the user doesn't find the answer in that time, they will hit the "back" button. A homepage is not a storage for information; it is a clear path leading the client to a purchase.
Read the article