We provide a full range of services for the development and support of online stores, informational websites, CRM/ERP systems, and SEO optimization — from creating technical specifications and prototyping to configuration, launch, and ensuring the quality and stability of your product.
CRM System Replatforming for Financial Consultants
We develop custom ERP systems — comprehensive solutions for automating and integrating key business processes (finance management, HR, production, supply chain, sales, and more). We provide a full cycle of services: needs analysis and technical specification development, architecture design, system development and integration with existing solutions, implementation with staff training, as well as technical support and regular updates.
Development and Support of ERP for a Tank Washing and Repair Depot
Online store development is a comprehensive process of creating an e‑commerce platform tailored to all client requirements — from preparing technical specifications, prototyping, and design to implementing the website and admin panel, testing, content integration, and ongoing support. This ensures a convenient UX for customers and seamless store operation.
The development of an informational website is essential for those who aim to showcase their activities online and attract new clients: a modern business card website allows for flexible content updates through an admin panel, displays news and links to social media, and is optimized for search engines, retaining existing audiences and increasing brand trust.
Development of an SEO-optimized informational website for a well drilling company.
ERP system for managing a tank container cleaning and repair station, built on Symfony and deployed on Linux Ubuntu with MySQL for reliability and scalability. The solution includes an administrative panel and a client portal with 49 modules for managing clients, orders, finances, calendar, inventory, and reporting, with capabilities for automatic PDF invoice generation, notifications, and data export to accounting software for complete business process digitalization.
Screenshot of the warehouse management module
A platform for posting announcements in the agricultural sector, connecting farmers, suppliers, and buyers to streamline the buying and selling of agricultural goods and services with increased market transparency and reduced search costs. The system includes an admin panel for moderating announcements, managing content, and analytics, as well as a seller's personal account with the ability to publish and manage announcements and transaction history.
Homepage of the website, VIP announcements block
A CRM system for a financial consulting company, developed as a custom solution instead of a SaaS product to automate document management and enhance client interaction through admin and client interfaces, with capabilities to manage assets, users, calendars, and dictionaries, generate PDF reports, and synchronize events with Outlook. The project is built on Symfony with PHP 8.3, deployed on Ubuntu 22.04 with a MySQL 8.0 database to ensure system reliability, security, and scalability.
Homepage of the website, VIP announcements block
Informational website Aquamen for water well drilling services, built with a user‑friendly admin panel for managing users, content blocks, and a feedback module. It supports SEO features (automatic sitemap, no‑index/no‑follow) and sends notifications about new requests via a Telegram bot.
Main Menu of the Project
Online store for beauty professionals, developed on Symfony 6.4 and PHP 8.3, deployed on an Ubuntu 22.04 server with a MySQL 8.0 database. It features an intuitive client interface with a product catalog, shopping cart, and order checkout, along with a powerful admin panel for managing products, categories, brands, users, orders, and SEO optimization. The system supports data export and automatic generation of PDF invoices and reports.
Home Page, Main Menu
CRM system for a foreign language school designed to efficiently manage student relationships: it enables storing and structuring personal data, course history, and communication records, while automating registration, payment, and class scheduling processes through three key modules — Users, Finance, and Learning.
Experts are often asked which CRM system is the best. Given the relevance of the question, we have selected several popular products for automating customer relations that can be used in Ukraine. Our own rating of CRM systems covered 11 business solutions. We tried to be as objective as possible, so we identified both advantages and disadvantages. As it turned out, Ukrainian CRM systems are equally good as foreign ones.
Perfectum CRM
A Ukrainian CRM that comes out of the box. It can be stored on the client's server or in the cloud. A pretty good CRM system according to most reviewers.
Advantages
Stability, ease of customization, and good customer support.
The free version has no time limits and is freely available on the official website.
It is convenient - it allows you to customize the system to your needs, the main page - a dashboard - provides brief information from all sections. It has a well-thought-out design.
During the first authorization, the developers offer a detailed tour of the system's capabilities.
It allows you to instantly respond to all events - notifications come in real time, so the possibility of missing something is excluded.
The functionality provides the ability to get help from anywhere in the system.
All tasks can be added to the schedule and monitored for completion. The system creates reminders by itself.
Communication with other users and clients without leaving the system.
Tasks are linked to specific projects, which eliminates errors.
Filters for searching, tracking the status of tasks, and monitoring their execution.
An extensive library in the Knowledge Base with detailed instructions to facilitate the use of the CRM.
A testing system is in place to receive feedback from employees and customers.
Integration with any services - 35 free applications for integration, for example, with banks, delivery companies, and mailing services, such as Sand Pulse chatbots and email newsletters. There are IP telephony modules.
You can use them with IOS and Android.
All the modules that are necessary to establish sales, including electronic document management, accounting and analytics, and the ability to export data.
Ensures the protection of all data, control - by the authorized IP.
Disadvantages
There are none.
Prices
The cost of the on-premise version of the CRM system for sales is 30 000 UAH, for projects - 24 000 UAH. For an unlimited number of users - about 70 000 UAH.
According to experts, this is the best customer service automation system for IM, sales of goods through landing pages.
Advantages
A high-quality Ukrainian CRM, a budget option for small and medium-sized businesses, as well as for online stores in the field of commodity business.
Intuitive interface.
Rich functionality, with analytics included.
Quite cheap compared to other business solutions.
Fast and high-quality technical support that helps to integrate with new sources.
No need to pay for the connection of each new module.
Allows you to create declarations for Nova Poshta.
The entire customer base is saved.
Disadvantages
There are no integrations with email marketing services.
No project templates, sales funnel, invoicing, or billing.
Prices
There are several packages for different numbers of users.
For beginners in business, it costs $9 per month, for corporations - $150.
There are promotional offers that allow users to save money.
Creatio CRM
It is an open source platform designed for companies of all sizes and industries in e-commerce (IM), service businesses such as real estate agencies, logistics companies, healthcare, and banks. It is one of the top CRM systems due to its wide range of features.
Advantages
It can be installed on the client's server or in the cloud.
It does not limit the possibility of customization to the needs of a particular business,
There are a large number of ready-made modules and solutions for businesses in 20 niches.
Provides a full cycle of communication with business customers.
Allows not only IT specialists but also employees of business units to develop applications without coding.
According to a report by Forrester Research, this system has become one of the world's top 9 low-code platforms.
Disadvantages
It does not support email campaigns.
We have also read the reviews and should note that they note the low speed of work, unqualified technical support, and high price.
Prices
There is a free 14-day version.
There is no fully free version.
It is delivered on a subscription basis.
There are several tariff plans - the cheapest one costs 610 UAH per month, and the number of users is unlimited.
The minimum starter package costs $2,000.
When hosting on-site, you need to purchase an additional license worth $600 per month with no limit on the number of requests. To receive automatic database downloads, system backups with daily updates, you need to pay $240 for setting up the service and $720 for using it.
Huge Profit CRM
Huge Profit is one of the most popular CRM systems in Ukraine that allows you to fully automate the management of the commodity business on WooCommerce, OpenCart, Goodtop, and two marketplaces - Prom, Rozetka - from purchasing goods to receiving them by customers. It is customized to manage financial processes. The trial version is designed for a month of use.
Advantages
It is possible to keep track of goods - deliveries, purchases, balances, printing price tags, accounting for profits.
It helps to control and increase all sales, track the most profitable channels.
Keep records of finances, implement multicurrency, accounts in different currencies, maintain accounting of income and expenses, display them visually.
The ability to manage customer relations, track regular customers, remind them of important dates (their birthdays), create and monitor the implementation of loyalty programs for them.
It is useful for financial and tax reporting, thanks to integration with the cash register, automatically generates fiscal checks.
Integrates with Nova Poshta, managers can create and track invoices from the system itself.
Disadvantages
Integration with only 1 messenger - Telegram. Not suitable for businesses that work with foreign clients.
Ціна
Low cost from 99 UAH/month - for business beginners with up to 100 sales per month.
The most expensive tariff is 999 UAH/month.
Developers offer bonuses.
KeepinCRM
Ukrainian CRM is convenient even for novice entrepreneurs who work with such software for the first time. It allows you to implement full automation to increase sales.
Advantages
It has a wide range of functions, integrations with services and trading platforms. Designed for trading goods and services.
It allows you to keep track of customers, work with leads, transactions, goods accounting, place orders in 1 click, generate invoices, and print financial documents.
Disadvantages
There are no document templates.
There is no integration with Instagram.
It does not allow you to sell on foreign marketplaces, as the modules are customized for Ukraine.
It takes a long time to wait for a response from technical support.
Large companies should look for another product.
Price
Affordability. Free for the 1st user, 250 UAH per month (for each) for the next, so it may be too expensive for teams - the tariff includes the cost of the basic and a fixed fee for each user.
However, the price includes system updates.
CleverBOX:CRM
CleverBOX:CRM is a cloud service by Ukrainian developers with a monthly fee, the best specialized CRM system for managing beauty institutions - beauty salons, hairdressing salons, cosmetology clinics, and healthcare institutions - medical centers.
Advantages
There are more than 100 modules that allow you to effectively manage your business. You can maintain a customer database, electronic medical records, set up automated communication - accept applications, make appointments for procedures, keep a log of visits, send reminders via email, Viber and Telegram messengers, Instagram, make phone calls (integration with IT telephony is available), and join a loyalty program.
Set tasks for employees, monitor task fulfillment, warehouse accounting, payment control, financial accounting, payroll for managers.
Disadvantages
There is no free version.
Price
Depends on the number of users working with the CRM during 1 shift (1 day).
There are several tariff plans with the same functionality.
The cost ranges from $36 per month for 3 users to 71 (under the promotion, the full cost is $89 per month). A test drive for 7 days is provided for free.
KeyCRM
KeyCRM is a flexible Ukrainian cloud-based CRM system for commodity business, IM, marketplaces, sales via Instagram and Telegram and Viber messengers.
Advantages
It can be quickly installed without IT specialists. The ability to integrate different modules independently in a few minutes.
Designed for free connection of any number of users.
Access and use from any device.
There are modules for trading on Prom.ua, Rozetka, and global e-commerce platforms such as eBay, Etsy, Amazon, Shopify, Woocommerce, PrestaShop, Magento, which allow you to pull up all requests and orders in 1 window.
Connect with Instagram, where even comments can be pulled up, as well as Viber and Telegram messengers, IP telephony, and email clients.
Product modules. Management of goods and warehouse.
Integrated with domestic and international delivery services, Checkbox allows you to carry out fiscalization and print receipts.
It can be customized for a specific business, provides different levels of access for users, and allows you to customize funnels.
Fast work of technical support.
Constant regular updates of the system.
Disadvantages
Does not support email campaigns.
The need to create separate product cards for each characteristic.
Lack of export of product balances.
It is impossible to send notifications to those responsible for the execution of tasks.
There are no accounting options with wholesale counterparties.
Price
Tariffs start from $19. New users are offered a free trial period of the CRM system for up to 1 month.
SalesDrive CRM
SalesDrive is a Ukrainian CRM system developed in 2012 for online stores. It is suitable for online schools, marketing agencies, call centers, and the legal sector.
Advantages
It is possible to integrate with various CMS, marketplaces, delivery services, SMS services, Viber, Telegram, Instagram Direct, Facebook Messenger, and email.
Setting up auto-sending of messages and templates.
The ability to make calls via IP telephony, accept online payments, keep fiscal records, documentation, issue checks, and control the availability of goods.
Allows you to import/export goods
Disadvantages
There is no free plan.
Price
Depending on the number of users, for 1-2 users the monthly fee is 579 UAH. If you pay for a year, the cost for 50 people for 1 month is 4320 UAH.
Zoho CRM
CRM from developers from the USA. It allows you to automate marketing and sales processes.
Advantages
It can be used on Android and Apple by installing the mobile app.
There is integration with 11 services, including 2 email services, 3 CMSs, Facebook, an analytics service, contextual advertising settings, and GetResponse for creating auto sales funnels. The choice is not very wide, but the ability to integrate with Zapier allows you to connect Zoho with other 300 services, but it will require additional costs.
One of the advantages is the low price.
Gamification is set up for managers to compete to increase productivity.
Disadvantages
Currently, the interface supports only 2 languages - Russian and English.
The support service communicates only in English.
It is not open source.
The setup process takes too much time.
Does not allow managing orders. Users note the complexity of the setup process, the inconvenient interface, and the need to pay extra for data export.
Price
The trial version is free of charge. Afterwards, the monthly fee is $18.
Free tariff for 3 small businesses - 3 users and 4 paid tariffs.
Standard - up to 100 thousand records.
Professional - no restrictions on the number of requests.
Enterprise - with built-in AI.
Asteril CRM
Ukrainian CRM system for managing business processes. Suitable for marketplaces, IM, and sales through social networks.
Advantages
It allows you to maintain a customer base, control communication with customers, keep track of the invoice status, expenses and profits, and keep records of goods, including those in the warehouse. The whole history of the client.
Requests are received in CRM automatically. Orders are visible in 1 window.
Easy integration with messengers, mailing services to implement a marketing strategy.
It is possible to integrate with delivery services.
Turnover control, integration with warehouse programs.
Disadvantages
The "Maximum" tariff provides access for only 15 people and service for 10 stores.
Price
Low for beginners, but the functionality is limited.
The cost depends on the number of people registered with the company. There are several tariffs, starting from 350 UAH/month, and for the possibility of implementing taxation, you need to choose a tariff from 630 UAH/month.
OneBox CRM
OneBox OS is a low-code system for business. Cloud and boxed versions (the latter is obtained according to the On-Premise model - in the form of a 1-year purchase and the extension of activation keys, and the OS is received on the company's servers). The on-premise version is installed only on the client's server, and the developers are not responsible for the security and safety of data, so you will have to make backups yourself.
Advantages
Business process setup and management.
According to the developers, it increases the conversion of applications by 40%.
Allows you to process leads, manage customers, purchase and account for goods, conduct sales, receive payments, and control profits.
It has its own Workflows application.
Integration with more than 300 services - for logistics, marketing campaigns (mailings), marketplaces, websites, social networks, messengers, Checkbox.
Manage the database of contacts.
Displaying data from various applications on dashboards.
Warehouse and financial accounting.
Electronic documentation, issuance of checks.
Easy to customize.
Control of work and payroll for managers.
It can be assembled and customized according to your needs.
Separate applications - parts of the system can be downloaded to smartphones, and managers can work remotely from their phones with different access rights.
Disadvantages
If customers want to switch to a lower tariff (cheaper), no recalculation will be made, and all days that were previously paid will be reset to zero.
Various applications are not owned by OneBox, but by third-party developers.
When installing them on your server, you still have to pay for the cloud version.
Price
The minimum package tariff is ordered for 3 months.
The cheapest plan provides access to 3 users, the most expensive - 500+.
The cost starts from $87.00/month excluding VAT, up to 9000 and more for the 500+ tariff.
Comparison of prices for Ukrainian CRMs
СРМ
Minimum tariff (per month)
Maximum tariff (per month)
Payment per user
Perfectum
1500 UAH
-
LP-CRM
$9
$150
Creatio
610 UAH
-
Huge Profit
99 UAH
999 UAH
KeepinCRM
-
-
250 UAH
CleverBOX:CRM
$36
$89
KeyCRM
$19
-
SalesDrive
579 UAH
4320 UAH
Zoho
$18
-
Asteril
350 UAH
-
OneBox OS
$87
$9000 and more
For large companies and unique businesses, CRM development is worth considering. Creating your own CRM may turn out to be the best and cheapest solution in the long run.
The factors for choosing a Ukrainian CRM for your business
the size of the business;
the budget you can allocate;
industry
functionality;
tools you already use.
All CRMs have a different set of options. The following tools are mandatory:
collecting customer data;
means of communication - calls, correspondence;
invoicing, issuing checks, and accounting for goods.
What to replace Russian CRMs with?
Nowadays, Ukraine has a sufficient number of software solutions that you can use for your business. Pay attention to our ranking of the best Ukrainian CRM systems - perhaps one of them will help you to reach a new level. Among the solutions we have reviewed, we recommend Perfectum, KeepinCRM, SalesDrive, and Asteril, or developing your own CRM system.
Why are CRM systems in high demand in Ukraine?
The trend toward greater implementation of CRM is growing globally, and the CRM market is growing by 12% annually. Ukrainian businesses have also gradually come to understand the need to implement such software, as the one who does it faster will have a competitive advantage. Analysis of statistics shows that the number of users doubled between 2018 and 2020, which is explained by the growth of businesses.
There is a growing need to monitor the work of managers, and it is inconvenient to do so only by counting paid orders. Built-in and integrated analytics systems help to find out who is working more efficiently, to build a new strategy, or to adjust it. CRM prevents the loss of the customer base, which used to happen when an employee leaves.
It helps to establish communication and personalize customer service, which inspires trust. The software product allows you to quickly respond to a request and provide all the information without making a person wait, which contributes to the growth of paid orders and increased profits.
Modern tax requirements also create a need for the formation and storage of all documents, which the software provides.
CRM systems for your company
Unfortunately, it's impossible to find a CRM that is a ready-made solution for every business. Entrepreneurs are forced to test several (or even more) software, spend time and effort, and money on CRM fees to choose the best option, with no guarantee of success.
At first, people spend money on buying software, then on paying for the services of an integrator... Even the best specialist has to spend time figuring out how to customize the software for their business. Entrepreneurs can shorten this path and save money by ordering a customized CRM, and it can be more cost-effective than trying to customize one of the popular ones.